Privacy Policy
PRIVACY POLICY Effective Date: January 19, 2026 Last Updated: January 19, 2026
A legal disclaimer
1. INTRODUCTION
This Privacy Policy describes how Hanshaws Horizon ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal information in connection with our website (hanshaws-horizon.com), services, and interactions with our customers.We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy applies to all visitors, customers, and other users ("Users") of our website and services.
2. INFORMATION WE COLLECT
We may collect information about you in various ways: a) Information You Provide Directly: - Contact information: name, email address, phone number, and mailing address - Booking and service information: dates, times, preferences, and special requests - Payment information: billing address and payment method details (processed securely through third-party payment processors) - Feedback and communication: messages sent through our contact forms, emails, or other communication channels - Account information: if you create an account with us b) Information Collected Automatically: - Technical information: IP address, browser type, operating system, and device information - Usage data: pages visited, time spent on pages, links clicked, and referral sources - Cookies and similar technologies: for website functionality and analytics
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:- Providing and improving our services- Processing bookings, appointments, and transactions- Communicating with you about your inquiries, bookings, and services- Sending transactional emails (confirmations, reminders, receipts)- Marketing and promotional purposes (with your consent)- Analyzing website usage and improving user experience- Complying with legal obligations- Preventing fraud and ensuring website security- Addressing customer service issues and complaints.
4. DATA SHARING AND DISCLOSURE
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:- Service Providers: We may share information with third-party service providers who assist us in operating our website and conducting our business (payment processors, email providers, hosting services)- Legal Compliance: We may disclose information when required by law or in response to legal requests- Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction- Your Consent: We may share information with third parties with your explicit consent.
5. COOKIE POLICY
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:- Remember your preferences and login information- Understand how you use our website- Improve website functionality- Analyze website traffic and user behaviorYou can control cookies through your browser settings. If you disable cookies, some features of our website may not function properly.
6. DATA SECURITYWe implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.We use secure payment processors for all financial transactions and do not store sensitive payment information on our servers.
7. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information:- Access: You may request access to the personal information we hold about you- Correction: You may request that we correct inaccurate information- Deletion: You may request that we delete your personal information- Opt-Out: You may opt out of marketing communications at any time- Data Portability: You may request a copy of your information in a portable formatTo exercise these rights, please contact us at george@hanshawshorizon.com.
8. CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
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9. THIRD-PARTY LINKS
Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing personal information.
10. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have the right to:- Know what personal information is collected, used, shared, or sold- Delete personal information we have collected from you- Opt-out of the "sale" or "sharing" of your personal information- Non-discrimination for exercising your privacy rightsTo submit a request, please contact us at george@hanshawshorizon.com.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.1
2. CONTACT USIf you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: george@hanshawshorizon.com We will respond to your inquiry within 30 business days.